Poor Workmanship or DIY: Water & Sewerage

After a long day of waiting, anticipating the ever elusive end of work day, most people can not wait to take solace in their home. I assure you, I am no different. The stormy Monday, literally and figuratively made home even more inviting.  All the showers aside thank God we survived. 

But imagine my family's surprise however when we came home to a partially opening gate with dirt heaped in front of it.  Yes! We left an operational gate and came back to find mounds of dirt & mud piled to our front gate courtesy of Water & Sewerage.  They have left us in awe. We know they are conducting work to "better"the quality of water, so they say - but MY FATHER, how can they explain leaving the dirt to the gate. I had to squeeze my way into the gate, 2 more pounds and I would have had to sleep some where else cause I surely wasn't getting in there. I mean the dudes even left behind their shovels, must be to tell us handle that ourselves aye??  I was soooooooo upset, I started doing what I do best.  Please find below my letters to those "in charge":

Dear Hon. Jerome Fitzgerald I trust all is well with you however I am unable to share such a feeling. Water and sewerage has been working in our area since last week Friday and they have left our area and specifically in the front of our house a mess. I'm upset that after my mom was in the hospital for half the day and my father and I have been to work all day we have to squeeze through our gates. We are upset. We are disappointed. We are outraged. The fact that they feel it is okay to conduct such shoddy work astonishes me. I understand the work must be done but they could at least not pile the dirt right in front of our gates. I ask that you please assist in the matter. Attached please find pictures. Regards,

(Sent via Facebook NO RESPONSE)

A virtually identical letter was sent to the email address left by Water and Sewerage. 

To Whom it may concern:

Water and sewerage has been working in our area (Marathon) since last week Friday and Friday as well as today they left our area and specifically in the front of our house a mess. I'm upset that after my mom was in the hospital for half the day and  my father and I have been to work all day we have to squeeze through our gates. We are upset. We are disappointed. We are outraged. The fact that they feel it is okay to conduct such shoddy work astonishes me. I understand the work must be done but they could at least not pile the dirt right in front of our gates. I ask that you please assist in the matter.

Attached please find pictures. In the pictures you will see our gate is only able to open about a quarter. This shows lack of consideration for customers and people in general. I trust this will be resolved as it is a complete inconvenience.

Regards,

(The response to this email was answered almost immediately. I was so surprised I thought it was automated. I am pleased at the response of the email but still highly disappointed that no one has come to resolve the issue.)

As of the time of this post, the situation was only resolved by my father shoveling the dirt away in rain. Upset is an understatement. 

See photo below

People will probably think, "well that's government agencies for you" - but when will we ever get passed settling for subpar performances when we pay for services?? Someone needs to be held accountable.